For many hoteliers, digital convergence means ‘triple play’ – the integration of voice, data and TV/video solutions onto one physical network. iBAHN believes this is only the first step to convergence.

The next crucial stage is often overlooked and is iBAHN’s key differentiator. iBAHN is pioneering the integration of guest applications with hotel EPOS, PMS and VoIP systems ensuring total guest and hotel IP convergence. Not only is this more cost effective for hoteliers because it reduces network and support costs, it also puts customers at the centre of hotel operations making ordering and delivery of guest services simpler, faster and more efficient. iBAHN’s pioneering TV GUI (Guest User Interface) means for the very first time guests can order room service, purchase gifts and sundries, reserve a table at the restaurant or even book a game of golf or spa treatment via the guest TV remote control. This increases promotional opportunities, drives guest uptake and delivers increased revenue.